Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

• Name, company name
• Email address
• Phone number
• Information submitted through contact forms, quote requests, or chat interactions
• Information you voluntarily provide during consultations or communications

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

c) AI Chatbot Interactions

If you interact with our AI chatbot, we may collect:

• Information you choose to submit through the chatbot
• Conversation data used solely to respond to inquiries, improve services, and capture leads

2. How We Use Your Information

We use personal information for the following purposes:

• To respond to inquiries and provide requested services
• To deliver marketing, design, advertising, and technology services
• To improve our website, services, and user experience
• To manage leads, analytics, and business development
• To comply with legal and regulatory obligations
• To communicate updates, insights, or promotional information (where consent is provided)

3. Consent

By using our website or submitting personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website performance and traffic
• Understand user behavior and improve user experience
• Support advertising and remarketing efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

5. Disclosure of Information

We do not sell personal information.

We may share information with:

• Trusted service providers (hosting, analytics, CRM, advertising, AI tools) strictly for operational purposes
• Legal or regulatory authorities when required by law
• Business partners or contractors bound by confidentiality obligations

All third parties are required to protect your information and use it only for authorized purposes.

6. Data Storage and International Transfers

Your information may be stored or processed in Canada or other jurisdictions where our service providers operate. In such cases, information may be subject to foreign laws.

We take reasonable steps to ensure that personal data receives an appropriate level of protection.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

9. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request corrections to inaccurate or incomplete data
• Withdraw consent (subject to legal limitations)
• Ask questions about our privacy practices

To exercise these rights, please contact us using the details at the top of this page.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website constitutes acceptance of the revised policy.